terms + conditions

[Issued by Little World NZ]

Acceptance of Terms and Conditions

These terms and conditions (“Terms”) apply to all purchases of goods and/or services (“Products”) using the website including shopping and participation in promotions run by Little World NZ. By purchasing Products from us, you agree to be bound by these Terms. If you do not accept and agree to be legally bound by and comply with these Terms, you must refrain from purchasing Products from us. You can access these Terms at any time from the bottom of any page of the site.

For the purposes of these Terms, “the website” or “the site” shall mean www.littleworldnz.com, “we”, “us” and “Little World NZ” shall refer to [The Bath House Limited t/a Little Worldnz] and “you” or “the customer” the user of our services or purchaser of our Products.


We reserve the right to review and amend these Terms from time to time. Amendments will be effective immediately from the time these Terms are updated on the website and we have no obligation to notify you of any such amendments. We recommend that you check for amendments to these Terms each time you revisit the website, and that you refrain from ordering Products from us should any of those amendments be unacceptable to you. By ordering Products from us, you agree to be bound by the Terms as amended.


Our shopping cart is secure and protected by SSL encryption technology. SSL (Secure Sockets Layer) is a method of ensuring that information submitted through a website is secure and cannot be accessed by unauthorized users. When a site offers an SSL-secured form, the information submitted via that form (typically credit card information) is encrypted using a special certificate key and then decrypted with another key after it has been transmitted. When you access a site secured with SSL using your browser, a symbol displays in the browser window indicating that the site is secure.


All prices are shown in New Zealand dollars and inclusive of GST (Goods and Services Tax) of 15% but exclusive of delivery charges. We reserve the right to alter prices on the site without notice. You will be liable for (and indemnify us for) all sales taxes in addition to GST which may be levied on us in connection with any Products ordered by you.

Subject to any mistake outside of our reasonable control, or any manifest error, the price of a Product displayed on the website at the time the order is received will be accepted and honoured as correct.


To purchase a Product you must first place an order using the website (an “Order”). This is an offer which may be accepted or rejected by Little World NZ for any reason, including the unavailability of any Product, any error on the website or any error in your Order. Your contract with Little World NZ will only come into existence when you have fully paid for your Order and we have provided confirmation that your Order has been accepted and can be fulfilled. Confirmation will be sent via email to your registered email address.

Little World NZ reserves the right to review and/or cancel Orders containing information that cannot be verified. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per Order. These restrictions may include Orders placed by or under the same customer account, the same credit card, and/or Orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an Order, we may attempt to notify you via email to your registered email address. We reserve the right to limit or prohibit Orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made via the website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


We accept Visa, MasterCard, and Amex credit cards as well as direct deposits to our bank account. We use PayPal for the processing of payments via credit card.

Delivery and Risk

Products will only be dispatched once full payment has been received and funds have been cleared. Most Orders will be shipped within 24 hours after order details have been verified and payment has been received.

Although we will endeavour to meet delivery timeframes where possible, all delivery timeframes are estimates only and we will not be liable for any loss, expense, or other damage caused by any delay in delivery.

Risk in the Products will pass once they are picked up for dispatch to you. We are not liable for damage incurred to Products in transit or for non-delivery. You will become the owner of the Products you have ordered once they have been dispatched to you.

Cancellation of Orders

If you would like to cancel an Order, you are required to contact Little World NZ within 24 hours of placing the relevant Order. Requests for cancellation will be considered on a case-by-case basis and Little World NZ will exercise its sole discretion in determining whether an Order may be cancelled.

Returns and Exchanges

Little World NZ recommends that customers thoroughly inspect Products upon receipt, and before removing any attached tags or disposing of any original packaging.

We aim to ensure that your purchase arrives to you in perfect condition. However, should you experience a problem with your Order, we offer a 30 day refund policy for most Products. The terms and conditions applicable to refunds are set out in our Refund Policy, available at https://littleworldnz.com/pages/refund-policy

Availability of Products

Little World NZ will always endeavour to have full stock of our items. However, we may encounter small delays in supply. Further, from time to time heavy demand, limited editions or other factors beyond our control may render certain products temporarily or permanently unavailable. In such circumstances the customer will be advised of the delay and the expected length of that delay, and will be given product alternatives or the option of placing the relevant Product on backorder.

Limitation of Liability

To the fullest extent permitted by law:

  • our liability for any claim, damages, loss, or expense related to the supply by us of Products is limited to the cost paid by you for the Products; and 
  • Little World NZ will not be liable in any event, whether in tort (including negligence), contract or otherwise, for any loss of profits or any consequential, indirect or special damage, loss or injury of any kind suffered by you or any other person, even if Little World NZ was informed of the possibility of such damages.

Law and Jurisdiction

These Terms, each Order and any contract for your purchase from Little World NZ are governed by and are to be interpreted under the laws of New Zealand, and the parties submit to the non-exclusive jurisdiction of the New Zealand courts. The Laws of Sale and contract by any other country do not apply.

Consumer Guarantees Act 1993

The Consumer Guarantees Act 1993 (“CGA”), the Fair Trading Act 1986 (“FTA”) and other statutes may impose warranties, conditions and obligations on Little World NZ which cannot by law (or which can only to a limited extent by law) be excluded. Nothing in these Terms is intended to have the effect of contracting out of the provisions of the CGA or the FTA except to the extent permitted by those Acts, and these Terms are to be modified to the extent necessary to give effect to that intention.

Subject to the above, other than as expressly provided by these Terms and except as provided for under the CGA or the FTA, to the extent permitted by law, all other warranties (whether implied or otherwise) not set out in these Terms or in other documents provided to you by us and which specifically relates to the Product in question, are excluded. For the avoidance of doubt, Little World NZ will not be liable to provide any refund, returns, exchange or credit where you or other third parties have caused or contributed directly or indirectly to any damage to the Products whilst they were in your possession or control.

Little World NZ will not be responsible for ensuring that the Products are suitable for a particular purpose unless it is self-evident or accepted in writing by Little World NZ.

Where you acquire a Product from us for the purposes of a business:

  • the parties acknowledge and agree that:
  • you are acquiring the Product for the purposes of a business in terms of sections 2 and 43(2) of the CGA; and
  • the Product is supplied and acquired in trade for the purposes of the FTA and the parties agree to contract out of sections 9 (Misleading and deceptive conduct generally), 12A (Unsubstantiated representations) and 13 (False and misleading representations); and
  • you agree that all warranties, conditions and other terms implied by the CGA or sections 9, 12A and 13 of the FTA or any other statute or common law are excluded from these Terms to the fullest extent permitted by law and that such exclusion is fair and reasonable.

If you supply Products to any customer who acquires those Products for resupply in trade, you will ensure that your customer and each person in the distribution chain will, to the fullest extent permitted by law, exclude liability in its contract for supply for any claims under the CGA.


By agreeing to these Terms, you are also agreeing to:

  • the terms of our Privacy Policy available at https://littleworldnz.com/pages/privacy-policy  and
  • allow third parties to process your IP address on our behalf in order to determine your location for the purpose of currency conversion.


If any provision of these Terms shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.

Join our little family